![]() He became disabled and had to leave employment there and had to go on SS Disability. I am so disappointed in the way the Hartford Policy through the Novant/Presbyterian Hospital has dealt with my son. Do you have a story to tell relating to your customer service experience? Comment in the box below. The agent provided answers to our questions. The agent told us the general customer service line is available 24/7. The question at hand revolved around the hours of operation for the general customer service department, considering the other departments have contact hours listed on the website. We connected directly with a customer service agent when we called the general customer service line. You can use the customer service email form at to inquire about the best contact information, complain about service or provide overall feedback about your insurance plan. With so many departments and individual customer service phone numbers, you may find it easier to contact The Hartford by email. Phone numbers and online account access is available. The claims department is also available at for current customers. Current customers can log in to their account online and make changes, learn more about coverage and more. The Hartford customer service information and more is available from the official website at. The Hartford Personal Lines – Direct AutoPO Box 14219Lexington, KY 40512 Official Website The Hartford Smart 529 College SavingsPO Box 55359Boston, MA 02205 The Hartford Financial Services GroupOne Hartford PlazaHartford, CT 06155/ĪARP Insurance ProgramThe HartfordPO Box 14219Lexington, KY 40512Įmployee Group BenefitsThe HartfordPO Box 2999Hartford, CT 06104 Visit the hours of operation for each line. There are many departments within the retirement division of The Hartford. The customer service department is only available from 8 AM to 8 PM Monday to Friday. The customer service department closes at 5 PM on Sunday.Ĭustomers should call between 7 AM and 11 PM Monday to Friday or 8 AM and 6 PM Saturday and Sunday for new insurance price quotes. The 529 department of The Hartford customer service is open from 8 AM to 7 PM Monday to Thursday and 8 AM to 6 PM Friday.ĭirect insurance lines are open from 7 AM to 11 PM Monday to Friday and 8 AM to 6 PM Saturday and Sunday for new service quotes. The employee department is open from 8 AM to 5 PM Monday to Friday. Quotes and customer service agents are available from 7 AM to 11 PM Monday to Friday and 8 AM to 6 PM Saturday and Sunday.Īgents accept calls from 8 AM to 6 PM Monday to Friday. ![]() Agents are available on Saturday and Sunday from 8 AM to 6 PM for sales and 8 AM to 5 PM for customer service. The auto insurance department is open from 7 AM to 11 PM Monday to Friday for sales and customer service. The first number listed is the main customer service line. We’ve listed individual customer service numbers below. The Hartford customer service department is available at varying hours depending on the department you need to contact. Click here to leave a comment about your customer service experience. Customers may find they need to contact The Hartford customer service regarding insurance claims, quotes and other customer service issues. The Hartford is an insurance company providing home, auto and various employee benefits to customers through personal and employer accounts. Contacting The Hartford Customer Service Center
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